Help Center

Resilio Connect Agent Service won't start on Windows

If you try to start the service and get an error message saying "Windows could not start Resilio Connect Agent Service on Local Computer. Error 1: Incorrect Function", the problem might be in a missing or misconfigured sync.conf file. 


To fix it, follow these steps:

1) Make sure that there is a sync.conf file in C:\Program Files\Resilio Connect Agent or the directory where you chose to install the agent. If it's not there, re-download the config from Management Console and put it to the directory. 

2) Check sync.conf's content. It's a JSON format, so you can run it through any online json validator, or visually check the syntax.

4) Start the Service. 

Was the article helpful? Yes / No, send feedback on article Thanks!

Please note that we won't mail you back. This is just purely feedback on the article above. If you need help from our Support Team, please use the "Contact Support" link at the top of the page.