Each agent on AGENTS tab and each Job on JOBS tab has their own statues that reflect the current state of the agent/job. Agent can only dhow one status at a time.
|Unassigned||the agent that is not added to any group and thus is not taking part in any job.|
|No jobs||the agent belongs to a group, but still is not taking part in any job.|
|all done! All files queued to be synced are synced.|
|files are being synced. This status is shown till agents verify that all files are indeed synced. Then it changes to green checkmark. If this status does not go away, it indicates that some files got stuck and cannot be synced, see here for possible reasons.|
|agent has been offline for that many hours.|
|agent has been offline for that many days.|
|a problem that an agent encountered. This status is clickable and shows the error message.|
|license does not cover this agent. There may be not enough server/desktop units or mobile agents in the license, or license subscription expired.|
|the job is just created, its details and settings are being delivered to agents.|
agents which will be uploading files are hashing the files and building folder tree (at this point you shall see the size / files counters grow) or rescanning the folder. See below for details about indexing.
|Aborted||the job was stopped.|
|current progress of file transfer|
|files not finished syncing. This status is shown till agents verify that all files are indeed synced. Then it changes to green checkmark. If this status does not go away, it indicates that some files got stuck and cannot be synced, see here for possible reasons.|
|an agent encountered an error when performing the job. It's clickable and shows the agent name and the error message.|
Indexing means that agents are either building their folder tree (initial rescan, appears right after job creation) or are performing periodic folder rescan (valid only for Synchronization jobs). Sync jobs are queued and indexed one by one, however Distribution, Consolation and Script jobs are performed right away.