Starting with Resilio Connect v2.10, Agents may be switched to improved selective sync which uses special Window's API to manage files selectively.
Files can be downloaded or cleared using context menu items: Always keep on this device, Free up space.
These context menus are not present on an SMB share although users can pick files to be downloaded by opening them or using attrib cmd command.
If they miss for a local folder for which Selective Sync is enabled, follow the steps to troubleshoot:
1) Make sure that native Selective Sync is enabled for this agent in Agent Profile.
2) File system is NTFS.
3) Resilio Connect Agent is registered as a sync root provider. Open Registry editor and check that the following values are created in
\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SyncRootManager\Resilio Connect Agent!S-1-1-0!AllFolders
Manually create values from the table below if necessary
|Value name||Type||Value data|
|DisplayNameResource||String value||Resilio Connect Agent|
|Flags||DWORD (32-bit) Value||0x22|
4) Check that the directory in question is specifically registered as a sync root directory in
\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SyncRootManager\Resilio Connect Agent!S-1-1-0!AllFolders\UserSyncRoot where name of the key is shareID.