Troubleshooting Connect
General
Management Console error messages
- There are unresolved tags in path
- Cannot download file: it exceeds size limitations of filesystem
- There are no agents or groups in job
- Can't download file: filename contains unsupported characters
- Errors with file permissions
- This folder cannot be added. It contains a folder that is already syncing.
Agent issues
- Files do not sync between agents
- Agents don't connect to Management Console
- Resilio Connect Agent connection lost
- Resilio Connect Agent Service won't start on Windows
- Memory consumption is too high on Windows Server
- No Selective Sync Items In The Context Menu On Mac/Windows