Troubleshooting Connect
Collecting debug information
General
- Resilio Connect takes too much space on disk
- Dump debug status
- Network bandwidth diagnostic
- Disk diagnostic
- Management Console and/or Agents forget all settings after Windows update
- Browser does not allow to open Management Console WebUI
Management Console error messages
- Licensed Agent Quantity Not Displaying Correctly After The Resilio Management Console License File Was Updated
- The pausing rule for this job has a wrong syntax
- Only %FOLDERS_STORAGE% location is allowed by policy
- Running scripts is not allowed by the user
- Disk with Agent's storage is almost full. Agent may fail to save its database files
- Job can't finish - symlink detected in job folder
Agent issues
- Resilio Agents don't connect to Management Console
- Resilio Agents don't connect to each other
- Files do not sync between agents
- Selected directory is the Agent's default folder location and cannot be used as a synchronization folder
- Files are automatically synced in a newly created TSS job folder on Windows
- The Agent cannot reach the configured main server