Troubleshooting Connect

General

• Monitoring files activity with Splunk
• Running Resilio Connect Agent On NAS Or Low-Profile Linux Devices
• Collecting Debug Logs
• Before You Contact Support

Management Console error messages

• Database error
• Conflicts
• Excessive Time Difference error

Agent issues

• Agents don't connect to Management Console
• Resilio Connect Agent Service won't start on Windows
• Files do not sync between agents