Troubleshooting Connect
Collecting debug information
General
Management Console error messages
- Job can't finish - symlink detected in job folder
- No license
- Transparent Selective Sync mount folder errors
- Missing folder errors
- Сloud sync root error messages
- File transfer errors
Agent issues
- No native Selective Sync context menu items on Windows
- Files do not sync between agents
- Agents don't connect to Management Console
- Resilio Connect Agent connection lost
- Resilio Connect Agent Service won't start on Windows
- Memory consumption is too high on Windows Server